Select Protocol as the new network feature to be installed.In the Wi-Fi Properties dialog, click the Install button from under the list of the installed items.Installation of the Ekahau User Protocol is done as follows: Having the Ekahau User Protocol installed is mandatory to be able to use Realtek 8812AU Wireless LAN 802.11ac USB NIC or any other adapter with Ekahau Pro. If you cannot see the Ekahau User Protocol in the Wi-Fi Properties dialog, you will need to install it. This should bring you to a view that shows you all of the network interfaces available.Īfter this select the Realtek 8812AU Wireless LAN 802.11ac USB NIC, and press right mouse button and select Properties, from the pop up menu. Ekahau protocol driver not running or not up to dateįirst click the right button on the Windows Start icon and choose Network Connections. Please go the Windows Update Centre and install all the available updatesĪdditionally, the mandatory Windows Update patch for Ekahau Pro can also be found from c:\program files\ekahau\ekahau proVendor\updates folder in case you cannot use the Windows Update Centre.Ģ. Realtek 8812AU Wireless LAN 802.11ac USB NIC driver not installed or not up to date.Ekahau Protocol Driver not running or not up to date. These are the most common causes of this issues in order of likelihood: After an upgrade or the installation of the application, the Ekahau Pro may not be able to detect the Wi-Fi adapters in some rare cases.
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